Eric Kastango, B.S.Pharm., M.B.A., FASHP, Steering Committee Chair
President and Chief Executive Officer
Clinical IQ and Critical Point, LLC
Madison, New Jersey
Eric S. Kastango, M.B.A., B.S.Pharm., FASHP, is president of Clinical IQ, LLC, a health care consulting firm that assists clients who require expertise in the area of USP Chapter <797>, aseptic processing (pharmacy and pharmaceutical based), medical device manufacturing, and the implementation of extemporaneous compounding quality systems.
Mr. Kastango received his Bachelor of Science in Pharmacy degree from the Massachusetts College of Pharmacy and Allied Health Sciences and his Master of Business Administration degree from the University of Phoenix. He completed 65 hours of training in nuclear pharmacy at Purdue University and 80 hours of didactic training for the Six Sigma-Green Belt certification that he started with BD Medical Systems. Since 1980, he has practiced pharmacy in a number of practice settings, including hospitals, community, and home care, and in a number of different of roles, including the Corporate Vice President of Pharmacy Services for Coram Healthcare Corporation. He has also managed a FDA-registered cGMP manufacturing operation for Baxter Healthcare Corporation.
He is an active member and Fellow of the American Society of Health-System Pharmacists and has served on the ASHP's Council of Educational Affairs. He also served on the USP Sterile Compounding Committee from 2005-2010. He was recently re-elected to the 2010-2015 USP Council of Experts Compounding Expert Committee. He has been invited to speak at over 150 national and international presentations on a variety of pharmacy practice topics, including sterile product preparation, pharmacy compounding errors, and quality systems.
Mr. Kastango is author of The 2004 ASHP Discussion Guide on Sterile Preparation: Summary and Implementation of USP Chapter <797>, Sterile Product Preparation: A Multimedia Learning Tool (CD-ROM), and ASHP's web-based compliance advisor gap analysis tool for USP Chapter <797>. He is a contributing author of three chapters for the second edition of Compounding Sterile Preparations and a frequent contributor to the American Journal of Health-System Pharmacy, Pharmacy Purchasing and Products, International Journal of Pharmaceutical Compounding, and Infusion (journal of the National Home Infusion Association).
Patricia C. Kienle, B.S.Pharm., M.P.A., FASHP
Director, Accreditation and Medication Safety
Patricia Kienle, B.S.Pharm., M.P.A., FASHP, is Director of Accreditation and Medication Safety for Cardinal Health Innovative Delivery Solutions.
Ms. Kienle received her Bachelor of Pharmacy degree from the Philadelphia College of Pharmacy and Science, and her Master of Public Administration from Marywood University in Scranton, Pennsylvania. She completed an Executive Fellowship in Patient Safety from Virginia Commonwealth University and is Adjunct Associate Professor at Wilkes University in Wilkes-Barre, Pennsylvania.
Ms. Kienle has served on the Board of Directors of the American Society of Health-System Pharmacists (ASHP) and as President of the Pennsylvania Society of Hospital Pharmacists (PSHP). She is a Fellow of ASHP, was named Pharmacist of the Year by PSHP, and received the Distinguished Achievement Award in Hospital and Institutional Practice from the American Pharmaceutical Association Academy of Pharmacy Practice and Management and the Distinguished Leadership Award from ASHP. She has served on the Pharmacotherapy Specialty Council of the Board of Pharmaceutical Specialties, the Pennsylvania Patient Safety Authority, the Hospital Professional and Technical Advisory Committee of The Joint Commission, and on the Board of Governors of the National Patient Safety Foundation. She is a current member and vice-chair of the USP Compounding Expert Committee, and chair of the Subcommittee and Expert Panel on Hazardous Drugs.
Ms. Kienle is the author of Compounding Sterile Preparations: ASHP’s Visual Guide to Chapter <797> video and Companion Guide, co-author of Assuring Continuous Compliance with Joint Commission Standards: A Pharmacy Guide, 8th edition, and author of the forthcoming The 800 Answer Book. She also served as editor of Understanding JCAHO Requirements for Hospital Pharmacies. She is a frequent presenter to professional groups, with special interests in promoting medication safety, compounding sterile preparations, accreditation and regulatory issues.
Suzanne Warren, B.S.Pharm., M.S.H.C.M.
Director of Pharmacy
Ochsner Baptist, a Campus of Ochsner Medical Center
New Orleans, Louisiana
Suzanne N. Warren, B.S.Pharm, M.S.H.C.M, is the Director of Pharmacy for Ochsner Baptist Medical Center located in New Orleans, Louisiana. Ms. Warren’s pharmacy department services a 150-bed hospital in urban New Orleans. Patient specialties include a women’s and infants service line, which includes a 54-bed level-3 regional neonatal intensive care unit, labor and delivery, post-partum with high-risk beds, and an alternative birthing center. Additional services include a hospital-based surgical center specializing in orthopedics, gynecology, plastics and general surgery, adult intensive care unit, medical/surgical units, pain management, and an emergency department. Ms. Warren is a preceptor for Xavier University of Louisiana pharmacy students, and Delgado Community College pharmacy technician students.
Ms. Warren earned her bachelor of Pharmacy degree from Auburn University in Auburn, Alabama. She completed a Master of Science in Health Care Management at the University of New Orleans in New Orleans, Louisiana.
Tom Woller, M.S., B.S.Pharm., FASHP
Senior Vice President, Pharmacy Services
Aurora Health Care
Tom Woller, M.S., B.S. Pharm., FASHP, is Senior Vice President of Pharmacy Services for Aurora Health Care in Milwaukee, Wisconsin. Aurora Health Care is an integrated health care system serving eastern Wisconsin. His current responsibilities include oversight of services provided by 15 acute care hospital pharmacies, 72 retail pharmacies and the 150 clinics of Aurora Health Care.
Mr. Woller received his Bachelor of Science in Pharmacy and Master of Science in hospital pharmacy administration degrees from the University of Wisconsin in Madison. He completed a two-year residency in practice management at the University of Wisconsin Hospital and Clinics in Madison.
Mr. Woller is a past chair and member of the Premier National Pharmacy Committee. He is Fellow of the American Society of Health-System Pharmacists (ASHP) and a past member of the ASHP Commission on Credentialing, serving on the commission for six years including one year as vice-chair and one year as chair. He has served for three years on the ASHP Council on Organizational Affairs, including one year as vice-chair and one year as chair. Mr. Woller is an active ASHP and Pharmacy Society of Wisconsin (PSW) member and has served in a variety of capacities for state pharmacy organizations in Minnesota and Wisconsin. Mr. Woller received the 2007 PSW Wisconsin Pharmacist of the Year Award and the 2010 Winston J. Durant Lecture Award. His current interests are in optimizing integration of pharmacy services in health systems.